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We're here to help! Please email us at or message us on instagram @ secretcosmetics_official for any questions you might have. Due to a high volume of orders following the promotional period, our customer service team will respond to your request within 1-3 business days. Find answers to our most commonly asked questions by checking our Shipping Policy page and FAQ page.

The processing time does not include shipping time. You will receive a shipment confirmation email once your order ships. To view your estimated order delivery timeline by state please view Shipping Policy page